Frequently asked questions
How do I add countries?
Tap the + button on the map, then search or scroll to find a country. Mark it Been there to color it in, or switch to Wishlist to save it for later. Tap any country on the map to open its page, where you can add trips, cities, photos and the year you first visited.
How do I restore my purchase?
If you've already subscribed to mappd Pro (for example on a new iPhone), tap Restore at the top of the mappd Pro screen, or open About & settings and tap Restore purchases. Make sure you're signed in with the same Apple ID you used to subscribe.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone:
- Open Settings and tap your name.
- Tap Subscriptions, then mappd.
- Tap Cancel Subscription.
Cancel at least 24 hours before the end of your current period to avoid being charged for the next one. Deleting the app does not cancel your subscription.
How do I reset my map?
Open About & settings (from the Passport or Timeline tab) and tap Reset map at the bottom. This permanently erases your countries, trips, cities and photos from mappd, so you can start fresh. It can't be undone.
Where is my data stored?
On your iPhone, and nowhere else. mappd has no account and doesn't upload your travel data to any server. Your data is included in your normal iPhone or iCloud backups, so restoring a backup brings your map back. Read more in our Privacy Policy.
Still need help?
Email us with your iPhone model and iOS version, and we'll get back to you as soon as we can.
abi@grillz.studio